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Open a conversation

POST 

/v1/projects/:project_id/channels/:channel_id/conversations

The outbound-first path: open a conversation for an identifier ahead of any inbound message, which falls out of making the identifier the unit rather than the message. Resolves the same three-layer action an inbound would; a 409 when that does not land on an agent — there is nothing to open for a message/silence outcome.

Request​

Responses​

Conversation opened (or already existing).