Skip to main content

Open a conversation

POST 

/v1/projects/:project_id/conversations

The outbound-first path (CHANNELS-ROUTING.md §3.11): open a conversation for { channel_id, identifier } ahead of any inbound message, which falls out of making the identifier the unit rather than the message. Resolves the same three-layer action an inbound would (§3.6); a 409 when that does not land on an agent — there is nothing to open for a message/silence outcome.

Request

Responses

Conversation opened (or already existing).